No Returns / Final Sale Policy

All GMMG products are made to order. We begin designing and creating your item after you purchase it. For that reason, all sales are final and we do not accept returns or exchanges.

Order Changes or Cancellations

Because production starts quickly, orders cannot be changed or canceled once submitted. Please review sizes, finishes, and specifications before placing your order.

Damaged or Defective Items

We stand behind the quality of our work. If your item arrives damaged or defective, we’ll repair or replace it at our discretion. We do not offer refunds.

• Inspect your delivery upon arrival.

• Report damage within 48 hours with photos of the product, packaging, and shipping label.

• Keep all packaging until your claim is resolved.

Color, Material, and Craft Variations

Made-to-order items may show natural variations in color, grain, finish, or texture. Screen settings can also affect how colors appear. These variations are expected and are not defects.

Measurements and Fit

Please confirm all measurements, access paths, and site conditions prior to purchase. We are not responsible for items that do not fit your space or access points.

Refused or Undeliverable Shipments

Refused deliveries or shipments deemed undeliverable due to incorrect addresses or access issues are not eligible for returns or refunds.

Chargebacks

Initiating a chargeback does not change this policy. We will provide documentation showing the custom nature of the order and our fulfillment records.

Legal Rights

Nothing in this policy limits any rights you may have that cannot be waived under applicable law.

Questions? Contact us at info@gmmgregistry.com with your order number.